Responsible Gaming

Introduction

At actclean.co.nz, we believe online pokies should be enjoyed as entertainment only – never as a way to earn money or solve financial problems. Gambling should be fun, exciting, and within your means. If you find yourself gambling more than intended or chasing losses, it's time to take a step back and seek support.

Age Verification

You must be 18 years of age or older to gamble in New Zealand. Online gambling is strictly for adults. If you are under 18, please do not access any gambling services. We take age verification seriously and comply with all New Zealand gambling regulations.

Warning Signs of Problem Gambling

Do you recognise any of these warning signs? If so, problem gambling may be affecting you:

• Chasing losses – trying to win back money you've lost
• Hiding your gambling activity from family or friends
• Gambling with money needed for essential expenses (rent, bills, food)
• Spending more time and money on gambling than planned
• Feeling anxious or irritable when not gambling
• Gambling to escape stress, anxiety, or depression
• Borrowing money or going into debt to gamble
• Neglecting work, study, family, or hobbies due to gambling
• Failed attempts to cut down or stop gambling
• Lying about the amount of money or time spent gambling

Self-Help Tools

Most online gaming platforms, including those featured on actclean.co.nz, offer responsible gaming tools to help you stay in control:

• Deposit Limits: Set a maximum amount you can deposit within a specified timeframe (daily, weekly, or monthly)
• Loss Limits: Cap the amount you're willing to lose during a session
• Reality Checks: Receive reminders during play about how long you've been gambling and how much you've spent
• Self-Exclusion: Temporarily or permanently exclude yourself from gambling accounts
• Session Time Limits: Set automatic session time-outs to prevent extended gambling
• Cooling-Off Periods: Take breaks from gambling before re-accessing your account

Always use these tools proactively. They're there to protect you.

Support Organizations in New Zealand and Internationally

If you're struggling with problem gambling, help is available. Here are trusted organisations offering free support:

New Zealand

• Gambling Helpline NZ (Gambling Commission): Free, confidential support. Call 0800 664 262 or visit www.gamblingcommission.govt.nz
• Problem Gambling Foundation: Counselling and support services. Call 0800 424 243 or visit www.problemgambling.nz

Australia

• Gambling Help Online: www.gamblinghelponline.org.au – Free counselling and support

United Kingdom

• GamCare: www.gamcare.org.uk – Free support and counselling
• GamStop: www.gamstop.co.uk – National self-exclusion scheme

Canada

• Responsible Gambling Council: www.responsiblegambling.org

United States

• National Council on Problem Gambling: www.ncpgambling.org – Call 1-800-522-4700

Take Action Today

If you think you or someone you know has a problem with gambling, please reach out for help immediately. There is no shame in seeking support – problem gambling is a recognised health issue, and recovery is possible.

Contact the Gambling Helpline NZ on 0800 664 262 (free and confidential) or use one of the organisations listed above. Your wellbeing is more important than any bet.

Last updated: 2026. All information is current and compliant with New Zealand gambling regulations.